Tacoma Community College, Employment Opportunity

Tacoma Community College, Tacoma, WA

Tacoma Community College is looking for a dynamic leader to fill the Dean for Enrollment and Student Success. The lead administrator for onboarding and student success services including outreach and recruitment, assessment and testing, registration and records, and advising services. Priority consideration is January 7, 2019.

The Dean for Enrollment and Student Success is the lead administrator for onboarding and student success services including outreach and recruitment, assessment and testing, registration and records, and advising services.  The Dean for Enrollment and Student Success provides vision, leadership, direction, and assesses the implementation and effectiveness of services and activities designed to support successful navigation of the enrollment process.  The Dean is responsible for hiring, supervising and evaluating program staff; implementation, monitoring and evaluation of program services; establishing and maintaining collaborative relationships with administrators, faculty, students and external constituents; in addition to maintaining fiscal and programmatic accountability.

Essential Functions Leadership

·         Participate in enrollment management by providing leadership to recruitment, onboarding, and enrollment processes.

·         Serve as the administrative lead in staffing, assessment and evaluation, and alignment with institutional effectiveness goals.

·         Regularly review program and departmental policies and procedures to ensure compliance with state and federal requirements.

·         Provide leadership and direction to development and implementation of recruitment initiatives that support the institutional goals of equity and inclusion.

·         Oversee the review and updates of departmental materials for submission to the catalog.

·         Oversee the review and preparation of departmental marketing brochures and materials.

·         Utilize institutional data to inform program development and goal setting.

·         Insure departmental web page accuracy and updates.

·         Oversee the implementation of institutional initiatives as it relates to areas of responsibility.

·         Represent programs on internal and external committees.

·         Represent the Vice President of Student Affairs at meetings and assists with special projects as needed.

Personnel Management

·         Hire, supervise and evaluate direct reports including the Director of Advising, Registrar, and the Director of Entry Services.

·         Resolve student-faculty and staff problems and misunderstandings, making recommendations for such resolutions utilizing college procedures and policies as appropriate.

·         Commitment to diversity and cultural pluralism by maintaining an environment that fosters and honors multiple perspectives and dialogue.

·         Identify training and development needs of full and part-time staff.


·         Prepare program budgets including analysis of individual program needs.

·         Prepare annual budget for review by the Vice President of Student Affairs.

·         Coordinate and act on budget requests from program directors/coordinators.

·         Track expenditures in all budgets.


·         Serve as an active member of institutional Student and Academic Affairs leadership team and the Student Affairs Leadership team.

·         Effectively collaborate with Student Affairs and Instruction administrative leaders.

·         Represent programs in matters pertaining to its relationship with Student Affairs, the campus community and other divisions and departments and with college administration.

·         Collaborate with Institutional Research department to support enrollment management.

·         Participate on standing and ad hoc committees as required.

·         Attend and participate in professional association meetings at local and state levels.

·         Foster support for programs from the campus community by collaborating with other departments or divisions.

·         Work effectively with students, staff, faculty, administrators, and the external community.


Minimum Qualifications

·         Master's degree from an accredited college or university in student services administration, counseling, educational administration, or closely related field.

·         Five years professional level experience working with program development, evaluation, budget management and personnel supervision.

·         Experience interpreting and implementing state and federal regulations in connection with program delivery.

·         Working knowledge of FERPA and Residency laws.

·         Three years' experience working with adults or non-traditional students in a college setting.

Preferred Qualifications

·         Significant experience working in Student Affairs at a comprehensive community college.

·         Demonstrated progressive supervisory/administrative experience.

·         Experience developing articulation programs.

·         Experience with enrollment management and reporting.

Conditions of Employment

·         Successful completion of a criminal history background check prior to employment.

The Successful Candidate Must Demonstrate:

·         Understanding of the comprehensive community college mission.

·         Effective Oral and written communication skills.

·         Demonstrated success working effectively with ethnically and culturally diverse populations.

·         Demonstrate effective and collegial interpersonal skills, including the ability to lead and manage effectively in a collegial environment and in concert with staff, administrators, faculty, students and the community.

·         A demonstrated understanding and value of the contributions that a diverse workforce can make to the success of the organization and the students we serve.

·         Excellent customer service skills; including building and maintaining internal/external customer satisfaction and the ability to problem solve.

·         An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.

·         Ethics and integrity and sound professional judgment.

·         Excellent verbal and written communication skills and effective interpersonal skills.

·         High organizational and problem solving abilities.  Ability to multi-task, prioritize, and balance a heavy workload.

·         Commitment to professionalism and confidentiality.

·         Ability to be self-directed and work independently in a team environment.

Application Process

Complete application packages must include the following: 

1.    Tacoma Community College online application.

2.    Resume & cover letter describing how your educational background and experience align with the responsibilities and qualifications of this position.

3.    Copies of transcripts for all colleges and universities attended.

4.    Tacoma Community College is committed to creating and supporting a multi-cultural climate that welcomes, fosters, respects, and celebrates diversity.Please attach a statement (maximum two pages) describing your experiences with other cultures and communities, your level of cultural self-awareness and how you have integrated both experience and self-awareness into your living/working environment.

Terms of Employment
This is a full time exempt administrative position contracted on an annual basis. The salary of this position is $87,000 to $95,000 annually. The salary will be prorated to reflect the actual number of contract days worked in the remainder of the year. This position is scheduled Monday through Friday, 8:00 am to 5:00 pm. Flexibility is required to meet the needs of the department. Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse.
Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator
Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title II and Title IX, 253-566-5054; Dolores Haugen, Section 504 Officer, 253-566-6090. Tacoma Community College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

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